Privacy Policy
for iot.fastvpn.link VPN Service
This Privacy Policy describes how FastVPN LLC (hereinafter referred to as the "Administration") collects, uses, and protects the personal data of users (hereinafter referred to as "Users") of the "iot.fastvpn.link" VPN service (hereinafter referred to as the "Service"). We are committed to ensuring the privacy and security of your information.
1. Information We Do Not Collect
We adhere to a strict no-logs policy. This means that we do not collect or store the following information about our Users:
- Browsing History: We do not track or record the websites you visit.
- Traffic Content: We do not inspect or log the data transmitted through our servers.
- Connection IP Addresses: We do not log your originating IP addresses when you connect to the Service.
- Session Timestamps: We do not keep records of the start and end times of your connection sessions.
2. Information We May Collect (Minimal)
To ensure the operation of the Service and improve its quality, we may collect the following minimal information:
- Aggregated Usage Data: We may collect anonymous and aggregated data about the overall use of the Service (e.g., the number of active users, the most popular server locations). This data is not associated with specific users and is used to analyze trends and optimize our infrastructure.
- Account Information: When registering an account (if required), we may ask for your email address and the password you choose. This information is necessary to manage your subscription and provide access to the Service. Passwords are stored in encrypted form.
- Payment Information: If you purchase a paid subscription, we may collect the information necessary to process payments (e.g., credit card details or payment system information). However, this information is processed by our third-party payment providers, and we do not store your full payment card details on our servers. We only receive confirmation of successful payment.
- Support Communications: If you contact our support team, we may retain records of our correspondence to process your inquiries and improve our customer service.
3. How We Use the Collected Information
The minimal information we collect is used solely for the following purposes:
- Providing and Supporting the Service: To provide access to the Service, manage user accounts, and offer technical support.
- Improving the Service: To analyze aggregated usage data to optimize performance, stability, and server location choices.
- Communicating with Users: To send notifications related to your account or the Service (e.g., payment information, updates).
- Preventing Fraud and Abuse: To identify and prevent attempts at fraud or misuse of the Service.
4. Sharing Your Information with Third Parties
We do not share your personal data with third parties, except in the following limited circumstances:
- Third-Party Service Providers: We may use third-party services for payment processing, email delivery, or technical support. These services only have access to the information necessary for them to perform their functions and are obligated to maintain confidentiality.
- Legal Requirements: We may disclose your information if required by law (e.g., in response to a subpoena or court order). We will make reasonable efforts to notify you of this, unless prohibited by law.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, user information may be transferred to the new owner. In such cases, this Privacy Policy (or a similar policy) will apply to the transferred information.
5. Security of Your Information
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, alteration, or destruction. These measures include data encryption, access controls to our servers, and regular updates to our security systems.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data. If you wish to exercise these rights, please contact us at the address provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on https://iot.fastvpn.link, and the date of the latest update will be indicated at the top of the document. We encourage you to review this Policy regularly to stay informed of any changes.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or the processing of your information, please contact us at:
Email: [email protected]
Address:
FastVPN LLC
Georgia, Tbilisi, Merab Kostava Street 47/57